Shipping policy

Kavian Store Shipping Policy

Effective Date: May 22, 2026

At Kavian Store, we strive to deliver your fashion orders as quickly and reliably as possible. This Shipping Policy outlines how we process and ship orders. We primarily operate through a trusted international dropshipping network.

By placing an order on [www.kavianstore.com], you agree to the terms in this policy.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).
  • Once processed, you will receive a confirmation email with tracking information (where available).

2. Shipping Method and Calculation

Shipping costs are calculated based on the total weight of your order, destination, and carrier availability. Costs are shown at checkout before payment.

We do not offer expedited or overnight shipping at this time.

Important Note: For international orders valued over certain thresholds (e.g., $800 USD equivalent), additional customs duties, import taxes, VAT/GST, or other fees may apply. These are the responsibility of the buyer and must be paid upon delivery if required by your local customs authority.

3. Shipping Destinations and Estimated Times

We ship to most countries worldwide. Below are the estimated delivery times (business days after processing). These are approximate and may vary due to customs clearance, carrier delays, weather, or public holidays.

United Kingdom (Domestic)

  • Standard Shipping: 3–7 business days
  • Cost: Starts from £3.99 (calculated by weight at checkout)

Europe

  • France, Germany, Belgium, Italy, Netherlands, Austria: 8–14 business days
  • Ireland: 10–12 business days
  • Poland, Bulgaria, Hungary: 9–14 business days
  • Czech Republic, Denmark, Luxembourg: 12–14 business days
  • Finland, Latvia, Lithuania, Estonia, Croatia, Cyprus, Greece: 14–16 business days
  • Albania: 11–14 business days

North America

  • United States & US Territories (including P.O. Boxes, APO/FPO, Puerto Rico, Guam, etc.): 5–10 business days (faster for US-origin products)
  • Canada: 8–14 business days
  • Mexico: 7–12 business days

Asia & Oceania

  • Japan: 7–12 business days
  • Australia: 8–16 business days
  • New Zealand: 8–14 business days
  • Israel: 14–17 business days
  • Pakistan: 11–16 business days

Other Regions

  • Brazil: 16–29 business days
  • Morocco: 8–14 business days
  • Nigeria: 15–20 business days

Note: If your country is not listed above, please contact us at kavian.store@proton.me for specific shipping information. We continuously expand our shipping network.

4. Tracking and Delivery Updates

  • A tracking number will be provided via email once your order ships.
  • You can track your package using the link provided.
  • We are not responsible for delays after the package is handed to the carrier.

5. Shipping Costs (General Guidance)

Costs vary by weight and destination. Examples (for dropship/sample orders):

  • Lightweight items (up to 0.6 lb / ~270g): £3.99 – £7.99
  • Medium items (up to 5 lb): £7.99 – £20.99
  • Heavier orders: Higher rates apply (shown at checkout)

Exact costs are calculated automatically at checkout based on current carrier rates.

6. International Customs and Duties

  • For shipments outside the United Kingdom, customs duties, import taxes, and clearance fees are not included in the shipping cost.
  • You are responsible for any such charges. Refusal to pay these fees may result in the package being returned to us, and you will not receive a refund for shipping costs.

7. Delayed or Lost Shipments

  • If your order has not arrived within 30 days of the estimated delivery date, please contact us with your order number.
  • For lost packages (confirmed by the carrier), we will investigate and may offer a refund or reshipment where possible, subject to our terms.

8. Changes to Shipping Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with the new effective date. Continued use of our services means you accept the updated policy.

Contact Information Kavian Store International House, 100 Menzies Road, Hastings, United Kingdom, TN38 9BB

Email: kavian.store@proton.me Phone: +44 7879 4669897

Last Updated: May 22, 2026